Every time I had a question, he was always there to respond. I fucked up on a couple of things and he helped me fix it and made sure not to leave the chat until we figured out the issue and any shipping problems he helped with that as well. Communication came in the matter of minutes of me posting a question.
These do not come with a duplicate, but for a good reason. You're paying for quality so you will get quality and they insure that. The ID by itself is $100 but in group orders it gets really cheap. On the website it states if there is any problems with the ID, they will ship you another one with no problem. They keep it really professional and make sure that it is for sure quality over quantity.